Lauren Lecoffre

Senior UI Designer

Centralized UX Team Member, UX Architect in COVID-19 Vaccine Scheduler, UI Lead in Virtual Care, UX Strategy, UX Research

Wireframes • Service Blueprint • Team Critiques • UX Maturity

Collaborated with product team on Immediate Urgent Care Video Visits, COVID-19 Vaccine Scheduler for authenticated and unauthenticated Web, Responsive, and App.

Lead UX Architect
UI Design, Research and Strategy for Public Website Redesign

Navigational Blueprint • Wireframes 
Navigational Card Sort • Data Synthesis Presentation

Validation of stakeholder KPIs, Current state analysis with recommendations, Presented best practices of UX design, Peer review on wireframes, Collaborating with design team to build asset create

Portfolio UX Architect

UX Management, SAFe Framework Portfolio UX Architect, UX Lead

Design Ops • Service Blueprint • Resource Mapping • Prioritization • Stakeholder Meetings • Internal Workshops

Collaborated on user interviews, Validation of stakeholder KPIs, Current state analysis with recommendations, Created Navigational Blueprints, Presented on UX best practices, Collaborating with internal design team building a design system

Lead UX Architect

UI Design, Research, and Strategy for Internal Software Redesign

Navigational Blueprint • Sketch Wireframes • Interviews

Conducted stakeholder interviews, Validation of stakeholder KPIs, Current state analysis with recommendations, Created Navigational Blueprints, Created Customer journey maps, Presented best practices of UX Design, Designed wireframe based off recommendations, Established asset library

UX Strategist/ UX Researcher

UI Design, Research, Strategy

Research Methods • Consumer Journey Mapping • Adobe XD

Created a comprehensive list of targeted UX Recommendations based off internal initiatives and key findings from research, validation of stakeholder KPIs, Current state analysis with recommendations, Salesforce Audit and recommendations, presentation of all work and documentations to stakeholders.

Lead UX Strategist/ UX Designer

UI Design, Research, and Strategy for Company Sitecore Intranet Redesign

Navigational Blueprint • Sketch Wireframes • Interviews

Collaborated on user interviews, Validation of stakeholder KPIs, Current state analysis with recommendations, Created Navigational Blueprints, Presented best practices of intranet design, Designed wireframe based off recommendations, Collaborating with internal design team building a design system

UX Consultant & UI Design

Sketch • Responsive Design • Design System

Designed IU interaction assets per sprint specifications, collaborated with Project Managers to ensure client expectations were met on each sprint, created high fidelity mockups, established a sketch library, Delivered design documentation for developer reference

UI/UX Designer

Co-created a new design for utility technicians’ digital workbench responsive web application for laptop, tablet, and mobile users.

UI/UX Design • UX Research • Wireframes • Low/Hi-Fidelity

Gathered questions and conducted user interviews, collaborated with stakeholders to build navigation blueprints, created a user journey for adding and removing new devices through the new mobile features, provided design documentation for the development team

Lead UX Architect

Research, and Strategy for Company Software Requirements Writing

UX Requirements

Validating stakeholder KPIs, Current state analysis with recommendations

UX Consultant - SME

Present findings on a digital assessment to a client and build a roadmap for driving revenue through key features

Heuristic Evaluation • Cognitive Walkthrough • Social Media Marketing • Branding • Google Analytics

Gathered questions and conducted user interviews, designed customer journey maps, created personas, optimized user flow, delivered findings and recommendations

Human Factors Lead

Expert Review • UI feedback for user advocacy on new screen creations • Represent Human-Factors in Executive Meetings

Accu-Chek Connect is a diabetes management. My role on the team was a human factors engineer representing the group for research and development and complete an expert review with the findings and recommendation for the platform team to consider in future iterations.

iOS Version 2.1.0.5 (Pair Meter and Auto-Sync Screens)